Interview with Mr. Sébastien Tailpied, General Manager of Tahiti Lagoon Resort

April 29, 2026
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1. Could you share the vision that led to the launch of Tahiti Lagoon Resort and what inspired the opening of one of the newest hotel establishments in French Polynesia?

Tahiti Lagoon Resort was born from the desire to create an exceptional destination that combines authenticity with full immersion in the Polynesian natural environment.

Our goal is to offer a unique experience that truly reflects the cultural identity of Tahiti while meeting all the standards expected of a four-star hotel. Sustainability was also a major inspiration behind the project, as we wanted to contribute to the long-term development of responsible tourism in French Polynesia.

Equally important was our wish to open the hotel to the local community. There is a very strong demand from local residents and visitors from neighboring islands who come to Tahiti for weekend stays. This hotel already held a special place in the hearts of many locals from its previous life as the former Méridien. Many people spent their childhood weekends here by the pool, and today they are returning with their own children, reliving those memories. That emotional connection is incredibly meaningful.

2. In an increasingly competitive tourism market, how do you position Tahiti Lagoon Resort, and what differentiates it from other luxury establishments in Tahiti and the islands?

Our resort stands out through a highly personalized approach centered on intimacy, authenticity, and human connection.

While many luxury offerings in today’s hospitality market have become standardized and heavily digitalized, we believe the true differentiator is personalized service. We focus deeply on creating meaningful guest experiences, with attention to every individual need.

We highlight local culture, an architectural design that blends seamlessly with nature, and tailor-made services. This positioning appeals to discerning travelers seeking exclusivity, meaning, and emotional connection rather than a generic luxury experience.

Luxury today must remain human.

3. What was the design philosophy behind the resort, particularly in integrating modern comfort with Polynesian culture, the natural environment, and local hospitality?

The entire philosophy of the resort is based on harmony between modern comfort and Polynesian tradition.

The architecture and decoration draw inspiration from local materials and traditional craftsmanship while integrating contemporary amenities expected by international travelers.

The guest experience is designed to create a strong connection with nature, the lagoon, lush vegetation, tropical gardens, as well as with local culture through activities, gastronomy, and authentic hospitality.

We have also preserved cultural traditions that already existed here, such as our Polynesian shows every Friday evening featuring one of Tahiti’s major traditional performance groups. Alongside this, we offer buffets showcasing authentic Polynesian cuisine, allowing tourists to discover local culture while giving residents a place where they feel at home.

4. What importance does the American market, especially travelers from California and the West Coast, hold in your strategy?

The American market, particularly California and the West Coast, is absolutely strategic for us.

Its relative geographic proximity to Tahiti makes it a highly attractive market, and American travelers also represent a strong purchasing power segment for Polynesia.

Although we are a four-star hotel rather than a five-star property, we are committed to delivering high-end services that meet the expectations of travelers visiting a premium destination like French Polynesia.

We are actively developing marketing initiatives to attract West Coast travelers by emphasizing accessibility, exceptional natural landscapes, and our level of luxury and service.

5. Since the opening in 2026, what occupancy trends and customer feedback have you observed?

The opening has been an extraordinary success.

From the very first weekends, occupancy exceeded expectations. For the Easter weekend, the hotel was completely full, and every weekend through the end of May is already fully booked.

This was clearly something the local market had been waiting for.

Every morning, the first thing I do is review customer comments across Expedia, Booking, TripAdvisor, and Google. We are consistently receiving five-star ratings, which is a tremendous reward for the entire team.

Our chef has also been a major part of this success, blending international cuisine with Polynesian flavors in a way that resonates strongly with both local and international guests.

Most importantly, the team is highly motivated, and that energy translates directly into guest satisfaction.

6. How has the international market reacted so far, and what lessons have you learned from the first wave of international travelers?

At this stage, most of our guests have been local, as we are only beginning to increase our visibility on international booking platforms.

We have already welcomed several European travelers, and their feedback has been extremely positive. They are delighted to discover the reopening of this iconic property and have left excellent comments.

This confirms that the international appeal is very strong and that the product resonates beyond the local market.

7. Sustainability is essential today in luxury tourism. What environmental standards and lagoon preservation measures have been integrated into the resort?

Sustainability has been part of the project from the very beginning.

We have implemented environmentally responsible practices focused on lagoon preservation, resource management, and minimizing our ecological footprint.

We also place great emphasis on guest awareness, with informational materials displayed throughout the property, including inside guest rooms.

For us, tourism development must always go hand in hand with the protection of local ecosystems. This long-term sustainable approach is now part of our DNA.

8. How does Tahiti Lagoon Resort contribute to the broader growth of tourism in Tahiti?

We contribute by diversifying the tourism offering in French Polynesia.

The resort strengthens Tahiti’s positioning as a high-end destination while generating positive economic benefits for the local market.

By attracting both domestic and international travelers, we help reinforce Tahiti’s image as a premium destination where luxury, culture, and nature coexist beautifully.

9. What are your long-term ambitions for the resort?

Our ambitions include steady growth, the development of strategic partnerships, and the creation of new guest experiences.

In the longer term, we may also consider expanding infrastructure and enhancing our offerings to further strengthen our positioning in the luxury hospitality segment and increase our international recognition.

10. What message would you like to send to readers of the Los Angeles Times?

I would like to warmly invite readers from Los Angeles and across the West Coast to discover Tahiti through the Tahiti Lagoon Resort experience.

This is a destination where luxury, nature, and culture meet in perfect harmony. It is an unforgettable experience rooted deeply in the spirit of Polynesia and in respect for the environment.

We are waiting with open arms.

11. Is there anything else you would like to add?

I would like to strongly emphasize our gastronomy.

Our chef brings international experience and a deep understanding of Polynesian flavors. Our cuisine is truly international: French, Italian, and Polynesian influences all come together beautifully.

Another key strength is our setting. We offer what I truly believe is one of the most beautiful sunsets in Tahiti. Every evening, between 150 and 200 people come simply to enjoy the sunset.

The resort is also very spacious. With 142 rooms, guests never feel crowded. We offer two restaurants, two bars, a very large pool, a private beach, and 12 newly renovated overwater bungalows.

What is particularly important is that we offer one of the most accessible overwater bungalow experiences in Tahiti in terms of pricing.

We wanted to make this dream experience available to a broader range of travelers.